Do you have any QUESTION?

We've included the most common questions here, and our Customer Support team is always ready to help if you need more concerning of any products.

Read More

Do you have any QUESTION?

We've included the most common questions here, and our Customer Support team is always ready to help if you need more concerning of any products.

Read More

General Questions

  • Do you make the installation of the products purchased in your company?

    Yes, APPLEROOFING  is authorized to do the installation of all products offered in our  Website (https://www.appleroofing.ca) All installation cost are extra, to obtain a quote please contact us to our service email sales@appleroofing.ca

  • How do I report a problem?

    If you are Home owner or was the person who hiring us, please contact us at support@appleroofing.ca a customer support technician will contact you to help you solve the problem.

  • What type of payment methods do you accept?

    We offer differents options, you can select Visa, Mastercard, Cheques or e-transfer. We provide a quote via email, once it is approved we will proceed with our services.

  • Do you provide any Datasheet of your products?

    Yes, we do. Each of the products we offer in our website, has a direct link to the general specifications, you can download it and study it before proceeding with the purchase.

  • Do you charge for making a quote?

    No, we do not charge for quotes. We are happy to provide you with the best advice and offer you the best products.

General Questions

  • Do you make the installation of the products purchased in your company?

    Yes, APPLEROOFING  is authorized to do the installation of all products offered in our  Website (https://www.appleroofing.ca) All installation cost are extra, to obtain a quote please contact us to our service email sales@appleroofing.ca

  • How do I report a problem?

    If you are Home owner or was the person who hiring us, please contact us at support@appleroofing.ca a customer support technician will contact you to help you solve the problem.

  • What type of payment methods do you accept?

    We offer differents options, you can select Visa, Mastercard, Cheques or e-transfer. We provide a quote via email, once it is approved we will proceed with our services.

  • Do you provide any Datasheet of your products?

    Yes, we do. Each of the products we offer in our website, has a direct link to the general specifications, you can download it and study it before proceeding with the purchase.

  • Do you charge for making a quote?

    No, we do not charge for quotes. We are happy to provide you with the best advice and offer you the best products.

Warranty Questions

  • Does your products have guaranties?

    This Limited Warranty is applicable to Shingles installed within Canada on or after January 1, 2022. The Limited Warranty in effect at the time of installation of your Shingles will be the limited warranty that is applicable to you.

  • Limited Warranty

    Appleroofing provides this Limited Warranty to the Owner of its Shingle products and if applicable to the Transferee. This Limited Warranty and the Warranty Periods set out in the Information Table are not guarantees of the useful lifetime of the Shingles.

  • Do you have Liability or Coverage for Incidental Damages?

    The Limited Warranty provides coverage only for certain limited damage to Shingles that is directly caused by a manufacturing defect that significantly affects the water shedding performance of the product.  

  • Can I transfer the guarantee?

    The Limited Warranty for your Shingles provides coverage to the original Owner of the Shingles.

  • Do you Cover Wind Resistance Warranty?

    No Limited Wind Resistance Warranty Coverage for Wind Damage Before Self-Sealing Strips Seal. All Shingles that contain a factory-applied self-sealing strip must be subjected to direct sunlight and warm temperatures for several days before full sealing will occur.

  • What is the Limited Coverage for Replacement?

    The replacement Shingles are covered by the Limited Warranty only for the remainder of the Warranty Period starting from the date of the completion of original installation of the Shingles that have been replaced.

Warranty Questions

  • Does your products have guaranties?

    This Limited Warranty is applicable to Shingles installed within Canada on or after January 1, 2022. The Limited Warranty in effect at the time of installation of your Shingles will be the limited warranty that is applicable to you.

  • Limited Warranty

    Appleroofing provides this Limited Warranty to the Owner of its Shingle products and if applicable to the Transferee. This Limited Warranty and the Warranty Periods set out in the Information Table are not guarantees of the useful lifetime of the Shingles.

  • Do you have Liability or Coverage for Incidental Damages?

    The Limited Warranty provides coverage only for certain limited damage to Shingles that is directly caused by a manufacturing defect that significantly affects the water shedding performance of the product.

  • Can I transfer the guarantee?

    The Limited Warranty for your Shingles provides coverage to the original Owner of the Shingles.

  • Do you Cover Wind Resistance Warranty?

    No Limited Wind Resistance Warranty Coverage for Wind Damage Before Self-Sealing Strips Seal. All Shingles that contain a factory-applied self-sealing strip must be subjected to direct sunlight and warm temperatures for several days before full sealing will occur.

  • What is the Limited Coverage for Replacement?

    The replacement Shingles are covered by the Limited Warranty only for the remainder of the Warranty Period starting from the date of the completion of original installation of the Shingles that have been replaced.

General Questions

  • Do you make the installation of the products purchased in your company?

    Yes, Appleroofing Ltd is authorized to do the installation of all products offered in our website www.appleroofing.ca All installation cost are extra, to obtain a quote please contact us to our service email sales@appleroofing.ca

  • How do I report a problem?

    If you are Home owner or was the person who hiring us, please contact us at support@appleroofing.ca a customer support technician will contact you to help you solve the problem.

  • What type of payment methods do you accept?

    We offer differents options, you can select Visa, Mastercard, Cheques or e-transfer. We provide a quote via email, once it is approved we will proceed with our services.

  • Do you provide any Datasheet of your products?

    Yes, we do. Each of the products we offer in our website, has a direct link to the general specifications, you can download it and study it before proceeding with the purchase.

  • Do you charge for making a quote?

    No, we do not charge for quotes. We are happy to provide you with the best advice and offer you the best products.

STILL NEED HELP?

Submit your request and we'll  get back to you.

Warranty Questions

  • Does your products have guaranties?

    This Limited Warranty is applicable to Shingles installed within Canada on or after January 1, 2022. The Limited Warranty in effect at the time of installation of your Shingles will be the limited warranty that is applicable to you.

  • Limited Warranty

    Appleroofing provides this Limited Warranty to the Owner of its Shingle products and if applicable to the Transferee. This Limited Warranty and the Warranty Periods set out in the Information Table are not guarantees of the useful lifetime of the Shingles.

  • Do you have Liability or Coverage for Incidental Damages?

    The Limited Warranty provides coverage only for certain limited damage to Shingles that is directly caused by a manufacturing defect that significantly affects the water shedding performance of the product.

  • Can I transfer the guarantee?

    The Limited Warranty for your Shingles provides coverage to the original Owner of the Shingles.

  • Do you Cover Wind Resistance Warranty?

    No Limited Wind Resistance Warranty Coverage for Wind Damage Before Self-Sealing Strips Seal. All Shingles that contain a factory-applied self-sealing strip must be subjected to direct sunlight and warm temperatures for several days before full sealing will occur.

  • What is the Limited Coverage for Replacement?

    The replacement Shingles are covered by the Limited Warranty only for the remainder of the Warranty Period starting from the date of the completion of original installation of the Shingles that have been replaced.

STILL NEED HELP?

Submit your request and we'll  get back to you.

STILL NEED HELP?

Submit your request and we'll  get back to you.